Shipping policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how your order will be processed and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is shipped, you will receive a confirmation message/email with tracking details.
2. Shipping Time
Estimated delivery times depend on your location:
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Domestic Shipping (India): 3–7 business days
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International Shipping (if applicable): 7–15 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on:
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Delivery location
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Order weight/size
We may offer free shipping on selected products or during promotional periods.
4. Tracking Your Order
Once your order is shipped, tracking information will be shared via SMS or email.
Please allow up to 24 hours for tracking details to become active.
5. Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact us.
We are not responsible for delays caused by courier services, customs clearance, or incorrect address details provided by the customer.
6. Incorrect Address
Please ensure that your shipping address is accurate at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.
7. Damaged Packages
If you receive a damaged package, please contact us within 24 hours of delivery with photos of the package and product.
8. Contact Us
For any shipping-related questions, contact us at:
Email: gloupcart@gmail.com